Questions and answers
Here you will find frequently answered questions about your stay at Trysil. If you cannot find the answer you’re looking for, simply contact us at post@trysilhotell.net
Yes. During the winter (peak season), the deadline is 8 days before arrival. In the spring, summer, and fall, payment must be registered at the latest the day before arrival.
If you receive an SMS with payment information, this is correct. Click to choose payment with Vipps or credit card.
On the day of arrival, you will receive an SMS with a code and room number around 3 PM.
If you receive the SMS earlier, the room is ready for check-in.
No, we are a reception-free hotel. Our staff is present, and if you have any questions, we are happy to help 🙂. Feel free to call us at +47 979 40 000. Our booking is open on weekdays from 08:00 to 16:00.
If anything critical happens, please call +47 40 10 31 00.
Yes, you can book online here: https://www.trysilhotell.net/ , 7 days a week, all year round.
If you book on the same day (before midnight) and pay, check-in information and a code will be sent within a few minutes if it is after 3 PM.
Note! You cannot book after midnight and arrive at night.
Yes, we have free parking right outside the hotel.
The nearest charger is at the Trysil Center shopping mall, right after Circle K https://www.trysil.com/A/Destinasjon-Trysil/ladestasjoner-for-elbil/
There are also some chargers at Rema 1000.
We have two rooms where pets are allowed. Please contact us at post@trysilhotell.net to check availability of these rooms when you wish to book.
No. We are located in the center of Trysil. It is 2.5 km to the ski resort, and the ski bus stops right outside the hotel during the winter season.
More info about the ski bus: https://www.trysil.com/A/Boreal-Transport/Skibuss/
Read more about the ski bus here and see the schedule between the village centre and the cabin area.
Trysil Hotel is located on the main street in the center of Trysil, 600 meters from the bus station.
Address: Storvegen 24, 2420 Trysil
Yes, just send an email to post@trysilhotell.net, and we will extend your stay and send you a payment link. (Bookings are open on weekdays from 08:00 to 16:00).
Outside opening hours, please contact our staff at our restaurant, Parken Bistro & Bar.
es, we do. The Wi-Fi is Trysil Hotel, the password is "trysilgjest".
Yes, we have 3 rooms with a sofa bed that can accommodate one adult or two children. It costs 300 NOK per person per night. Currently, these rooms cannot be booked online.
Please send a request to post@trysilhotell.net.
No, children aged 0-6 years can stay with their parents in the parents' bed at no extra cost. We do not have cribs/extra beds.
Yes, Parken Bistro & Bar. Here you can find more information, our menu, and you can book a table in the restaurant yourself. https://www.trysilhotell.net/restaurant/ We are open every day all year round from 17:00. The kitchen closes at 21:00 (20:00 on Sundays). During the summer holidays, we are open daytime, every day. See more information on Facebook.
Not quite. We have some accessibility on the ground floor but no elevator to the second floor. The bathrooms in the rooms have limited wheelchair access.
Please email us at post@trysilhotell.net regarding booking if you wish to stay on the ground floor.
Yes, contact us by email at post@trysilhotell.net and let us know what you need. The cost is 300 NOK.
On major departure/arrival days and during peak season, the possibility of early check-in is limited, but feel free to send a request 🙂.
Yes, we do. Contact us at post@trysilhotell.net
All rooms are equipped with bedding and towels, soap, and toilet paper. There is a separate room for storing bicycles or skis, and a bicycle wash station is located outside Sport1.
Yes, it is. If you stay for one night, cleaning is included. If you stay for 2 nights or more, the room will be cleaned every 5th day.
Bedding and towels will be changed and the room will be cleaned.
If you need extra towels before the 5th day cleaning, please contact us at post@trysilhotell.net.
It is safe to make a reservation with us. Separate cancellation rules apply during COVID-19: Cancellation free of charge* until the day before arrival. Applies in cases of cancellation where the guest knows that they are COVID-19 positive, due to a positive COVID-19 test result, or because they have been required to quarantine due to being COVID-19 positive. Documentation of this is required. Otherwise, there is cancellation/change of reservation without charge* up to 8 days before arrival. Cancellation must be sent in writing to post@trysilhotell.net, titled "Cancellation", and must include the order number from the receipt of the reservation in question. *A cancellation fee of NOK150 will be deducted from the refund if the cancellation occurs within 8 days of arrival.